Contents

• Basics of Management Information Systems: introduction to IT, information systems in the enterprise, electronic business and electronic commerce, MIS hardware and software, managing data resources, electronic data interchange, data coding and classification, databases and data warehouses, basics of database management systems, etc.
• The role of IT in LSCM.
• Major subsystems and internal operation of Logistic Information Systems (LIS)
• Basic information technologies in logistics: tracking & tracing (GPS, Galileo, etc.), identification (barcoding, RFID), communication (wireless, mobile, networking, EDI, etc.).
• IT systems/applications (Warehouse Management Systems, Inventory Management Systems,Transportation Management System, Enterprise Resource Planning, Production Planning and Control, Supply Chain Planning, Supply Chain Event Management, Customer Relationship Management, etc.).
• Cases in LIS application

Global markets and supply chains

• Customer and product requirements
• Types of supply chains (push vs. pull, efficient vs. responsive)
• Roles in the supply chain (suppliers, OEMs, LSPs)
• Dynamic effects (Bullwhip)
• Safety and security issues
• Environmental issues
• Product lifecycle management

Supply chain planning and configuration

• Strategic/tactical/operational perspective
• Flows (material/information/financial)
• Customer order decoupling point / information decoupling point
• Functional areas
• Strategies: time-Based, asset-productivity, technology-based, relationship-based
• Logistics networks / supply chain collaboration

Supply chain modeling and performance measurement

• Methods and tools
• Reference models (incl. SCOR)
• Measurement and metrics; supply chain benchmarking

Concepts and best practices

• Lean vs agile supply chains
• Mass customization
• Replenishment concepts (JIT/ECR/CPFR)
• Make-or-buy decisions / outsourcing
• Last mile concepts